Privacy Policy

This Privacy Policy describes how your personal information is collected and used when visiting https://www.store.hiphopmakers.com ( This Website ).

We act completely under the EU 2016/679 (General Data Protection Act) by the EU ( European Union ).

Table of Contents

Who We Are

This website is run by Mark Valenzuela, the creator of HipHopMakers.com and the Music Maker WordPress Theme.

The purpose of this website is to sell and manage Music Maker Theme users.

You can contact us if you have privacy concerns or questions.

What Data We Collect & Why We Collect It

Comments

When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it.

You can view Gravatar’s privacy policy at automattic.com/privacy/

After approval of your comment, your profile picture may be visible to the public in the context of your comment.

Auto Account Creation

When you purchase the Music Maker theme an account is automatically created for you on this website so you can log in to download files in the future.

This account contains your name ( if provided ), your email address, and a password that is automatically generated for you.

This account is linked to your theme purchase.

Customer Data

When you purchase the Music Maker theme the purchase data is stored on this website.

This contains your name ( if provided ), email address, purchase date, purchase time, product purchases, payment method, file download logs,  zip code ( if provided ), Country ( if provided ), and IP address.

No credit card information or PayPal login data is stored on this website.

Payment Data

We use Stripe.com and PayPal.com to process payments.

Your payment information and email address are subject to their respective privacy policies. https://stripe.com/privacy and https://paypal.com/privacy

No credit card information or PayPal login data is stored on this website.

Contact Forms

We use Wufoo for our customer support contact form. When sending a message your name, email, subject, URL, IP address, and submission date and time are stored with Wufoo. This information is deleted every 6 months. This information is only used to provide customer support.

You may review Wufoo’s privacy policy at surveymonkey.com/mp/legal/privacy-policy/

HelpScout

When you submit a message through the Wufoo contact form it is automatically forwarded to HelpScout. HelpScout is the customer support program we use to manage customer emails.

Your messages, name, email address, URL, and sent time and dates are stored with HelpScout indefinitely to keep records of previous conversations to help provide better customer support. You may review HelpScout’s privacy policy at helpscout.net/company/legal/privacy/

Customer Support Email Box

When you submit a message through the Wufoo contact form it is automatically forwarded to our customer support email box on Dreamhost, which is then forwarded to HelpScout. This inbox is erased every 6 months.

You may review Dreamhost’s privacy policy at dreamhost.com/legal/privacy-policy/

File Download Logs

When a customer downloads files from this website, or via email, the download information is logged under each customers account. This download log saves the customer customer name, files downloaded, IP Address, log ID, the file download date and time.

Cookies

Cookies are text files that are stored in a computer system via an Internet browser.

If you have an account and you log in to this site, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

Used Browser Cookies

The cookies mentioned below are added by 3rd party analytic services and customer support tools.

Used by Clicky.com for analytics tracking.

  • _eventqueue – Expires after 9 hours.
  • _first_pageview – Expires after 9 hours.
  • _jsuid – Expires after 20 years.
  • heatmaps_g2g_101052098 – Expires after 9 hours.
  • clicky_olark – Expires after 9 hours.

Used by Olark.com for live chat.

  •  hblid – Expires after 2 years.
  • _ok – Expires at the end of the session.
  • _okbk – Expires at the end of the session.
  • _okdetect – Expires at the end of the session.
  • _oklv – Expires at the end of the session.
  • olfsk – Expires after 2 years.

Used by Stripe.com for online payments.

  • __stripe_mid – Expires after 1 year.
  • __stripe_sid – Expires after 9 hours.

Used by McAfee Security for security.

  • trustedsite_session – Expires after 9 hours.
  • trustedsite_visit – Expires after 24 hours.

Misc

  • PHPSESSID – Expires at the end of the session.
  • _hjIncludedInSample – Expires at the end of the session.
  • edd_items_in_cart – Expires after 9 hours.
  • wcsid – Expires at the end of the session.
  • wordpress_test_cookie – Expires at the end of the session.

Analytics

Clicky

We use Clicky to log and analyze the traffic to our website. You may review Clicky’s privacy policy at clicky.com/terms/privacy

We log “personal data” to Clicky as follows, for the stated legitimate purposes. A “Unique ID” tracking cookie to identify unique visitors, your IP address for security and fraud prevention, and your username to help us to analyze visitor behavior and assist with customer service needs.

WordFence

We use Wordfence Security for website security. You may review their privacy policy at wordfence.com/privacy-policy/

WordFence logs visitors location, IP address, visit date and time, hostname, and page visited.  This plugin is only used for security protection and improving the website.

Server Logs

Our website host Dreamhost creates server logs of all pages visited, files loaded ( images & video ), and server errors. You may review Dreamhost’s privacy policy at dreamhost.com/legal/privacy-policy/

We do nothing with this data besides resolve server loading issues.

WordPress Plugins

Cookie Law Info

We use Cookie Law Info for the cookie alert notification. This plugin will set a cookie when terms are accepted to hide the notification.

Product Update Emails

When a theme update is released, all active and expired license users are sent an email about the new theme update.

If you no longer want to receive these theme update emails click the unsubscribe link in the footer of the email, or contact us directly telling us you would like to be removed from the product update list.

Who We Share Your Data With

We do NOT share or sell your personal data with anyone.

All the tools mentioned above are used to promote, sell, and provide support for the Music Maker WordPress theme.

How Long We Retain Your Data

All users can see, edit, or delete their personal information at any time (except they cannot change their username).

Website administrators can also see and edit that information.

What Rights You Have Over Your Data

If you have an account on this site, or have left a comment, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us.

You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Contact us if you want us to:

  • Delete a message you sent us.
  • Delete your account.
  • Or have questions.

If you would like to contact us about your data, use our contact form to send us a message.

Additional Information

How We Protect Your Data

Our websites are SSL certified and we use security plugins to keep them secure.

What Data Breach Procedures We Have in Place

If our website is breached, we will contact users in 72 hours.

Your Rights Under GDPR ( EU Visitors )

Users may exercise certain rights regarding their data processed by the owner.

Users entitled to broader protection standards may exercise any of the rights described below. In all other cases, users may inquire with the owner to find out which rights apply to them.

In particular, users have the right to do the following:

  • Withdraw their consent at any time. Users have the right to withdraw consent where they have previously given their consent to the processing of their personal data.
  • Object to processing of their data. Users have the right to object to the processing of their data if the processing is carried out on a legal basis other than consent. Further details are provided in the dedicated section below.
  • Access their data. Users have the right to learn if data is being processed by the owner, obtain disclosure regarding certain aspects of the processing and obtain a copy of the data undergoing processing.
  • Verify and seek rectification. Users have the right to verify the accuracy of their data and ask for it to be updated or corrected.
  • Restrict the processing of their data. Users have the right, under certain circumstances, to restrict the processing of their data. In this case, the owner will not process their data for any purpose other than storing it.
  • Have their personal data deleted or otherwise removed. Users have the right, under certain circumstances, to obtain the erasure of their data from the owner.
  • Receive their data and have it transferred to another controller. Users have the right to receive their data in a structured, commonly used and machine readable format and, if technically feasible, to have it transmitted to another controller without any hindrance. This provision is applicable provided that the data is processed by automated means and that the processing is based on the user’s consent, on a contract which the User is part of or on pre-contractual obligations thereof.
  • Lodge a complaint. Users have the right to bring a claim before their competent data protection authority.

Details About the Right to Object to Processing:

Where personal data is processed for a public interest, in the exercise of an official authority vested in the owner or for the purposes of the legitimate interests pursued by the owner, users may object to such processing by providing a ground related to their particular situation to justify the objection.

Users must know that, however, should their personal data be processed for direct marketing purposes, they can object to that processing at any time without providing any justification. To learn, whether the owner is processing personal data for direct marketing purposes, users may refer to the relevant sections of this document.

How to Exercise These Rights:

Any requests to exercise User rights can be directed to the owner through the contact details provided in this document. These requests can be exercised free of charge and will be addressed by the owner as early as possible and always within one month.

Applicability of Broader Protection Standards:

While most provisions of this document concern all users, some provisions expressly only apply if the processing of personal data is subject to broader protection standards.
Such broader protection standards apply when the processing:

  • is performed by an owner based within the EU;
  • concerns the personal data of users who are in the EU and is related to the offering of paid or unpaid goods or services, to such Users;
  • concerns the personal data of users who are in the EU and allows the owner to monitor such users’ behavior taking place in the EU.

Changes

We may update this privacy policy from time to time in order to reflect changes to our practices, operations, or for legal or regulatory reasons.

Updated – May 2018